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Grievances & Redresses.

Grievance redress mechanism is a part and parcel of the functioning of Odisha Police. In order to be accountable, responsive and user friendly, Odisha Police established an efficient and effective grievance redress mechanism at State Police Headquarters as well as offices of all district Ss.P. and other heads of police establishments.


Grievance Cell, State Police Hdqrs., Odisha, Cuttack.

grievance Cell, State Police Headquarters is headed by Dy. S.P. and other staffs who receives grievance petition from personnel and put up the same before DG of Police for redressing their grievance . They also attend the grievances received online and through Dak.

Grievance Day (State Police Headquarters, Odisha, Cuttack).

Every Monday (except Government Holidays) is the Grievance day at state police Hdqrs, Odisha, Cuttack. On the grievance day the grievance of both public as well as police personnel are being heard into by the Director General of Police as circulated earlier vide S.P. Hdqrs letter No. 2066/GC(PAG) dt.25.10.2012.

Procedure for Grievance


The public who are coming to State police Headquarters for grievance should reach at grievance cell on each working Monday preferably in the first hour and put forth their grievance in writing to the staffs at grievance cell for scrutinisation and preparation of notes.


Police personnel up to the rank of Inspector of police and equivalent ranks are used to put forth their grievance before the authority through grievance cell. The dress order is ceremonial "B".

All the police personnel while coming to this Hdqrs for their transfer/deputation should bring their service particulars from their respective units as circulated earlier vide S.P. Hdqrs letter No. 32498/Exe dt.04.8.2012. They should produce their service particulars along with their representation at the grievance cell for scrutinisation and preparation of notes.

Online Grievance:

Any body can lodge their grievance (T) e-grievance. They will be issued with grievance number auto generated with password. They can monitor the progress of their grievance online.

Grievance Cell, State Police Headquarters, Odisha,Cuttack. .


Grievance Cell,
State Police Headquarters,
Buxi Bazar,






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