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Grievances & Redresses.

In order to be accountable, responsive and user friendly, Odisha Police established an efficient and effective grievance redress mechanism at State Police Headquarters as well as Offices of all District Ss.P. and other heads of Police Establishments.


Grievance Cell, State Police Hdqrs., Odisha, Cuttack.

  • Grievance Cell, State Police Headquarters, Odisha,Cuttack receives grievance petitions from public & employees and put up the same before DGP & Senior Officers for redressing their grievances.

  • On the grievance day (Every Monday except Government Holidays) the grievances of both Public & employees are being heard into by the Director General of Police & Senior Officers Vide S.P. Hdqrs letter No. 2066/GC(PAG) dt.25.10.2012.

  • In the grievance day the public should reach at Grievance Cell preferably in the first hour and put forth their grievance in writing in the Grievance Cell for Scrutinisation and preparation of notes.

  • Police Personnel up to the rank of Inspector of Police and equivalent ranks shall put forth their grievance before the authority through Grievance Cell. The dress order is ceremonial "B".

  • All the Police Personnel while coming to this Hdqrs for their transfer/deputation should bring their service particulars from their respective units Vide S.P. Hdqrs letter No. 32498/Exe dt.04.8.2012.

  • They should produce their service particulars along with their representation at the Grievance Cell for scrutinisation and preparation of notes.

  • The grievance petitions are also received online and through dak.
  • Online Grievance.

    • Any body can lodge their grievance on line (T) e-grievance.

    • They will get an auto generated number & can monitor the progress of their grievance online.

    Grievance Cell, State Police Headquarters, Odisha, Cuttack .


    Grievance Cell,
    State Police Headquarters,
    Buxi Bazar,



    0671-2306132 (O)


    0671-2304354 (Control Room)

    Email Id